Please note that we are located in South Burnaby at the Glenwood Business Park off Marine Way (near the 22nd Street SkyTrain Station). We provide shuttle bus service from the SkyTrain for our employees.

We are currently seeking a hands-on and dynamic Purchasing Manager to hold a senior position within the organization, reporting to the General Manager while working closely with other senior members of the management team. This position has overall responsibility to provide effective leadership and management of the Purchasing Department with responsibility to plan, organize, direct, control and evaluate the activities of the purchasing department.

• Develop, implement, monitor and analyze on-going KPIs for all relevant aspects of inventory management, with overall responsibility for management and cost optimization of our inventory
• Oversee and manage purchasing based aspects of vendor relationships and assist in building and maintaining effective partnerships including:
• monitoring vendor performance
• resolving disputes and claims with vendors and brokers
• keeping all vendor programs current and accurate
• Manage and provide leadership to our 6-member purchasing team including:
• guiding, coaching and evaluating performance
• identifying and developing training opportunities
• interviewing, hiring and overseeing training
• Monitor data management to ensure accurate product and pricing information is maintained
• Analyze and maintain detailed overview of inbound freight logistics including:
• maintaining common carrier relationships
• negotiating cost-effective rate structures from transportation points across north America
• Develop purchasing related procedures and recommendations that support business goals in collaboration with senior management
• Lead the Purchasing Department in change management via a company-wide ERP implementation

• Supply Chain Management Professional (SCMP) designation or equivalent
• 5 years experience in purchasing management, supply chain solutions (food industry experience is an asset)
• Proven leadership, people management and problem-solving skills
• Staff development and training experience
• Process improvement experience
• Supplier management experience
• Excellent analytical, critical thinking and strategic skills
• Extensive knowledge of purchase order systems and experience working in ERP-enabled procurement environments
• Ability to communicate effectively both verbally and in writing

Please note that we are located in South Burnaby at the Glenwood Business Park off Marine Way (near the 22nd Street SkyTrain Station). We provide shuttle bus service from the SkyTrain for our employees.

We are currently seeking a Customer Service Representative (Incoming Orders). This position consists mainly of providing excellent customer service while taking orders by phone, fax and email; data input and processing of orders following detailed procedures; promoting sales; dealing with customer questions and problems; and invoicing and taking information regarding credit claims. This involves intensive customer contact mainly by phone so good "people skills" are required. Organizational skills, attention to detail, and problem-solving skills are required also. Knowledge of natural foods and the industry are a definite asset.

This is a full-time position (Monday–Friday; 40 hours/week) based in our South Burnaby office.

You must have experience in, and aptitude for, very busy office work. Familiarity with office procedures, computer skills with excellent and accurate data entry, excellent English and communications skills, and an interest in customer service are essential. A polite and positive telephone presence is required. The position involves problem-solving skills and the capability to multitask and work as part of a team without direct supervision or monitoring. Previous order desk experience is an asset, as is knowledge of natural foods.

Submit your résumé with a cover letter stating relevant experience, salary expectations and why working with us interests you to Anita Pollard, Human Resources Manager by email to hr@horizondistributors.com, noting "Customer Service – Feb 2012" in the subject line, by Wednesday, February 15, 2012 or sooner. The start date of this position is as soon as possible. Please note that only qualified applicants will be contacted.

Start Content 4: